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 Way to WowIt takes a whole family to raise the guest experience to a new high. Employing family doesn’t always work out, but when it does—wow. Here’s how Ed Doherty of Doherty Enterprises in New Jersey runs his multiple brands with a lot of help from his fam. read more |
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OTHER FEBRUARY FEATURES |
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January, 2010
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Going Home
Church’s Chicken’s largest franchisee Aslam Khan has come a long way from the poverty of Pakistan. When he left home at 14, he vowed never to return. Now, a quarter of a century later, he’s found you really can go home again—if you’ve reinvented your life.
There are just two kinds of poverty: the poverty that happens to other people and the poverty that happens to you.
“If you haven’t experienced poverty firsthand, you can’t understand it,” Aslam Khan states matter-of-factly as he pilots his spotless black Lexus down a tree-lined street in Westlake, Texas. He has just left the offices where he runs Falcon Holdings, a 153-unit Church’s Chicken franchisee company with sales north of $100 million, and is headed back to his palatial stone-and-brick, 15,000-plus square-foot house, tucked serenely in an exclusive neighborhood a couple of miles from read moreOther January features...
November-December, 2009
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On the Job for Victory
IFA’s first-ever CEO, Matt Shay, champions franchising on the Hill, overseas and in a state capital near you
International Franchise Association President and CEO Matt Shay doesn’t have an ego wall—unless you count all the framed pictures of his beautiful wife and children. His official IFA photos taken with U.S. presidents and influential politicians are neatly stacked in a file folder, tucked away in a desk drawer—brought out only when a visitor asks to see them. read moreOther November-December features...
October, 2009
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Finding His Blue Ocean
When the other burger chains were seeking ways to appeal to families, Andrew Puzder positioned stodgy Hardee’s and its fraternal twin Carl’s Jr. to attract heavy fast-feeders—young men. And what sells to this group? Hot chicks. But while following the new conventional wisdom of not fishing in the same waters as everyone else—blue oceans as opposed to the red waters where all the competition was feeding—it was a bit harder to sell sex to the franchisees. read moreOther October features...
September, 2009
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